Terms and Conditions
1. Acceptance of Terms
By accessing or using the services provided by Jumping Zapak LLP (“Jumping Zapak,” “we,” “us,” or “our”), you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions, please refrain from using our services.
2. Website Usage
You agree to use the Jumping Zapak website in accordance with all applicable laws and regulations. Unauthorized use or access may result in legal action.
3. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account.
4. Intellectual Property
All content, trademarks, and intellectual property on the Jumping Zapak website are the property of Jumping Zapak LLP. You may not use, reproduce, or distribute any content without our express written permission.
5. Privacy Policy
Your use of the Jumping Zapak website is also governed by our Privacy Policy. Please review the policy to understand our practices regarding your personal information.
6. Limitation of Liability
Jumping Zapak LLP shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website.
7. Termination
Jumping Zapak LLP reserves the right to terminate or suspend your account and access to the website without prior notice for any violation of these terms and conditions.
8. Updates and Modifications
We may update or modify these terms and conditions at any time. It is your responsibility to review the terms periodically, and your continued use of the website constitutes acceptance of any changes.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Mumbai. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai.
By using the Jumping Zapak website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
For any inquiries regarding these terms and conditions, please contact us at +91 98339 85786.
Refund Policy
Thank you for choosing Jumping Zapak for your entertainment needs. Please review our refund policy carefully.
1. Refund Eligibility
1.1 Online Bookings: Refunds will be considered for online bookings made through our website for games such as Battle Beam, Climbing Wall, Drop Down, Zipline, Free Jump, Slam Dunk, Ninja Circuit, and Magnetic Wall.
1.2 Cancellation Timeframe: To be eligible for a refund, customers must request a cancellation at least 24 hours before the scheduled booking time.
2. Refund Process
2.1 Refund Request: Refund requests must be submitted by contacting our customer support team at +91 98339 85786 or through our online contact form.
2.2 Verification: All refund requests are subject to verification. We may contact you for additional information to process your request.
2.3 Approval: Once your refund request is approved, the refund will be processed to the original payment method used during the booking.
3. Non-Refundable Circumstances
3.1 Late Cancellation: Refunds will not be issued for cancellations made less than 24 hours before the scheduled booking time.
3.2 No-Show: Customers who do not show up for their scheduled booking without prior notice are not eligible for a refund.
3.3 Partial Attendance: If a customer leaves a game or activity before its completion, no refund will be issued.
3.4 Operational Changes: Jumping Zapak LLP reserves the right to cancel or modify bookings due to operational requirements. In such cases, customers will be offered a rescheduled booking or a full refund.
4. Contact Information
For refund inquiries or to initiate a refund request, please contact our customer support team at +91 98339 85786.
5. Amendments to the Refund Policy
Jumping Zapak LLP reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
By booking and participating in our games, you acknowledge that you have read, understood, and agree to abide by this refund policy.